
The Bed Had Pee in it, and AirBnB Refused to Issue a Refund
One of the major issues with encountering bad smells is that it’s impossible to prove it over the Internet. We don’t have smell-o-vision yet, obviously. So in this story, the guest was out of luck. When he was getting ready to go to bed at his AirBnB, he noticed that the bed smelled like someone had peed in it. This is obviously unacceptable. Even if a child slept in the bed beforehand and wet themselves, the sheets should have been changed before he arrived. So he tried contacting customer service to complain about the issue. They responded that without photo evidence, there was nothing they could do to help him. Since it didn’t look like anyone had peed on the bed (it had probably dried overnight) there was nothing to be seen.