Working on the front lines in retail is difficult enough as it is, especially due to current events. Dealing with customers is hard even on an average day. So when customers are acting like terrible people by trying to pull scams, it only makes the situation worse. People on Reddit have come together to share some of their worst customer scam stories.
50. Sorry, You Can’t Have Free Movie Tickets
In this story from dawrina, the manager of a movie theater was called over to address a customer complaint in her pathetic attempt to get free tickets from the theater. “I work as a manager at a movie theatre. A customer said how she was there the prior day and that we had given them the wrong soda. Her diabetic husband drank it and suddenly had to go to the hospital to get medication to ‘cure him.’ Several things are wrong with that story: That’s not how diabetes works. You don’t die from one sip of soda, and generally if you did, you’d have insulin to take. On top of that, the employee she had complained to in order to call me over had been the only concession stand worker the prior day. Somehow, she failed to identify him when I asked her who it was.”
“I asked her for a ticket stub or proof of purchase. She came up with nothing. I went to the attendance for the prior day and pulled the report for the movie they claimed to have seen. To my delight, the showtime they claimed to have seen had zero tickets sold to it. I printed the report and went back to meet them. ‘Yeah, sorry. Looks like there were zero tickets sold to that showtime,’ And I showed her the report. She then tried to say we sold her tickets to the wrong movie. I told her that was impossible because then she would have been in the wrong auditorium. She had no response to that. Then, she said, ‘I guess I should just go buy tickets’. And I said, ‘Yeah. I guess so.’ She left.